‘it’s everyone’s journey’ has been developed by the Department for Transport in partnership with industry, disability groups and disabled people. The campaign forms part of the Government’s Inclusive Transport Strategy.

We want disabled people to be able to travel confidently, easily and without extra cost.

Improvements in accessibility and reliability are making a difference but we are not there yet.

We exist to raise awareness of the improvements being made on the ground, and the steps we all can take to create a more considerate and supportive travel environment.

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Want to take part?

With your support it’s everyone’s journey will help to make public transport more inclusive and accessible for the 1 in 5 people in the UK who are disabled. We’re looking for innovative ideas and ways to bring the campaign to life and reach our audience of disabled people and other public transport users. If you or your organisation has links to these groups, we’d love to hear from you. By joining us you could:

  • work with us and other partners to create exciting and impactful initiatives and communications
  • raise the profile of your organisation as an inclusive employer by showcasing the forward thinking work your organisation is doing
  • use the it’s everyone’s journey brand to identify your own activity or event under our collective banner
  • use our communication materials, tag us on Twitter and use #ItsEveryonesJourney to be part of the conversation
  • share inspiring stories of improvements to public transport

Case studies

Here are some practical examples of how companies are making transport more inclusive:


Coming soon! The Inclusive Transport Leaders Scheme

In early 2020, the Department for Transport will be launching a new accreditation scheme for transport operators in England and Wales, celebrating and amplifying good practice in inclusive transport which make a real difference to disabled passengers.

The Scheme will provide operators with a toolkit for making their services more accessible to disabled people, and offers them the opportunity to earn one of three Inclusive Transport accreditations which publicly recognise their work to improve accessibility on their services.  Operators who achieve Inclusive Transport Leader status will be part of a forum for the exchange of good practice, and act as ambassadors for inclusive travel.

Sign up for the campaign newsletter for updates on the scheme, but feel free to get in touch with the team at inclusivetransport@dft.gov.uk to register future interest or find out more.


‘it’s everyone’s journey’ is a campaign which aims to enable more disabled people to use public transport with confidence. It has been developed by the Department for Transport in partnership with the transport industry, charities and disability groups.

The campaign forms part of the Government’s Inclusive Transport Strategy.

The campaign aims to communicate with all public transport users, including disabled people and their companions and support workers.

We’re always looking for organisations to lend their support to the campaign, and help us to make transport more inclusive.

If you’re interested in becoming a partner or a supporter, just fill out the form on the ‘Get Involved’ section of this site.

We are planning to launch a public-facing campaign in early 2020. To follow developments, sign up to our newsletter.

You can see a list of the organisations supporting ‘it’s everyone’s journey’ here.

This government wants to see disabled people have the same access to transport as everyone else, and to be able to travel confidently, easily and without extra cost. By 2030, we envisage equal access for disabled people using the transport system, with assistance if physical infrastructure remains a barrier.

Find out about the progress being made with the government’s Inclusive Transport Strategy by visiting news stories on GOV.UK or follow the Department for Transport on Twitter, or LinkedIn for updates.

Visit the resources section of this website for ‘it’s everyone’s journey’ branding and guidance on how to show your support, or contact us if you have any queries.

If your organisation regularly communicates with the travelling public or has links with the disabled community, we’d love to hear from you! Register your support, or contact us at everyonesjourney@dft.gov.uk

Who else is involved?

We’re already planning activities with a range of partners, including: